Mozilla Firefox is a free web browser and is very popular among users. it is available for Windows, Linux, and macOS and mobiles. Many times, the user faces issues like Firefox keeps crashing which disturbs the overall output. Look below fixes to solve this issue:
Fix Firefox keeps crashing
Before refreshing Firefox, start Firefox in safe mode by disabling the add-ons and extensions. Follow the below steps:
- Open Firefox and click on Menu icon from the top-right of the screen.
- Click on the question mark at the bottom of the drop-down menu. Select “Restart with add-ons disabled” from the side menu.
- Now you will be asked to confirm your actions to enter the safe mode. Click on OK.
- To reset Firefox to its default settings, go to the menu.
- From the menu, click on the question mark icon at the drop-down menu. Select Troubleshooting Information from the side menu.
- A screen will show up. Click on Refresh Firefox.
- Press OK to confirm your actions.
Restart Firefox and if it doesn’t crash, disable the extensions one by one to check which one was causing an error.
Keep your Firefox client up-to-date
- Go to Firefox client and click on the menu icon.
- Click on the question mark icon from the drop-down menu. Select “About Firefox” from the new side menu.
- After checking if your client is updated to the latest version, a window will pop-up and say “Firefox is up to date”. If not, there will an option to update the client.
Check your Flash software
Many times, Flash software clashes with Firefox. If you have flash software installed on your computer or is integrated into your Mozilla Firefox, update it. If it is updated, then try to disable it from your Firefox client. Go to the menu and select “Add-ons” and navigate to plugins. Search for flash software. Go to the drop-down menu and click on “Never activate”. Save and exit.
Restart your browser and check if the problem persists.
Clear Firefox cache
- Open Firefox and click on the menu icon.
- Go to history and open it.
- Click on Clear recent history.
- Select the checkboxes and set the time range to everything. Click on “Clear now”.
- Now restart your browser and check if it is still crashing.
Install the latest Windows updates
Follow below steps to update Windows:
- Press Windows+S key. In the search box type “Windows update”. Click on the very first result.
- Click on Check for updates in the update settings. If you get any update, install it and restart.
Scan for Malware
Scan your system with a good antivirus. See the steps below:
- Press Windows +S key. Type “Windows Defender” in the search bar. Click on the first result that comes.
- Select full scan from scan options. Click on scan.
- After the scanning is complete, restart your computer.
Update your Drivers
If device drivers are not installed properly, they cause Firefox to crash. Follow these steps to update the drivers:
- Press Windows + R key. Type “devmgmt.msc” in the search box. Hit enter.
- Navigate through the list of devices and update display/graphics driver.
- Now check updates for all the drivers present on your computer.
- Go to Display adapters dropdown. Look for your installed display card and right-click on it. Select Update Driver.
- A dialog box will pop-up that will ask you which way you want to update your driver. Select “Search automatically for updated driver software”.
- If you cannot update the drivers manually, go to your manufacturer’s site and install them manually.
All the above fixes are easy and work out in many cases you can use int anyone.
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